Now Hiring - Healthcare Manager, Sales Excellence in Omaha, NE

At Medical Solutions, we’re people who care, helping people who care. No matter how you look at it, there’s a whole lot of care going on in our world and that’s just the way we like it.

What do we do? Medical Solutions is one of the nation’s largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Through our family of brands, we also serve a segment of clients outside of the healthcare space. And we’re the very best at what we do.

You’ll love our culture that’s filled with heart and soul. As a company and employer, we’re sincerely and unabashedly us. We lead as humans first and believe the unique qualities of each team member make us better together. We share a purpose for helping others and the drive to make a difference. And we offer endless opportunities for personal and professional growth, throughout your career.

At Medical Solutions, you’ll find a great place to work and a career home. We’ve received Best Places to Work awards, landed top industry awards, and received accolades for the impact we’ve made in business and within our community.

But the only way to really get to know us, is to join us. We think you’ll fit right in.

Manager, Sales Excellence – Job Description

The purpose of the Manager of Sales Excellence role is to assist our Client Growth organization and ensure best in class services and insights related to the GTM process for Medical Solutions. To deliver on the strategy vision of Client Growth, this role requires cross-divisional partnerships. This is a Sales support position and is considered “exempt”. If overtime hours are worked, there is not additional pay for overtime.

Job Responsibilities:

• Administer and support of Client Relations Manager (CRM) on a day-to-day basis.
• Ensure Leads, Opportunity and Quote pipelines are up to date.
• Ensure Accounts and Territory Tables are assigned to the correct Sales partner.
• Ensure databases are appropriately communicating with CRM.
• Design and change workflows, reports, dashboards, database fields and screens and work with internal teams to see to completion.
• Identify areas of opportunity and drive the organization to achieve maximum optimization of CRM platform.
• Respond in a timely fashion to end user’s needs, evaluate/resolve support tickets relating to business applications and general system issues.
• Keep abreast of new features and functionality and providing recommendations for process improvements.
• Assist in CRM/sales tools software testing.
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
• Track, Analyze, and Present KPIs including Pipeline Growth, Market Share Reports, Participation and win/loss rates, and quota attainment and identify individual performance areas for improvement.
• Present Monthly and Quarterly progress reports to stakeholders with actionable sales goals.
• Set up dashboards and reports, in CRM, to track sales operations and cross-functional efficiencies, and identify areas for improvement.
• Identify, build, and manage additional non-CRM sales tools and systems that enable efficient sales and cross-functional collaboration.
• Partner with Sales and Marketing teams to define lead qualification process and evaluate campaign performance.
• Partner with Tech to identify prioritization and planning on projects.
• Works with team and other stakeholders to gather user stories.
• Maintain existing HR reporting relationship to achieve desired tasks for Client Growth.
• Responsible for managing projects and initiatives for the Client Growth team. Will need to work cross functionally.
• Responsible for working with analytical tools such as Definitive Healthcare, Dynamics CRM.
• Ad Hoc sales reporting as needed.
• Grow and manage a small team of individual contributors.

Job Qualifications:

• Bachelor's degree required
• Experience with Consultative Sales Cycles that typically last 90 days or more
• 5+ years’ experience in Sales or Sales support, like Sales training, Sales enablement, or learning and development
• Must demonstrate ability to work with minimal direction
• Excellent computer skills including MS office experience, including solid skills in Microsoft Outlook, Word, PowerPoint, and Excel
• Ability to navigate per diem software
• Knowledge of medical terminology
• Internet research capabilities and skills
• Exceptional team player, skilled in building relationships with others within and outside of the team
• Deadline motivated, with solid multi-tasking abilities
• Excellent communication skills
• Ability to think critically, problem-solve, and find solutions
• Exceptional organizational skills
• Close attention to detail
• Ability to stay on task with minimal direction
• Ability to handle large workload while maintaining high level of quality of work

• Ability to communicate complex concepts in an effective, non-technical manner
• Ability to recommend changes to drive business objectives
• Ability to positively influence others to achieve the results that are in the best interest of the organization
• Ability to assess situations to identify the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization

Preferences:

• Minimum one year healthcare compliance experience preferred
• Experience with mentoring or leading a team is preferred
• Statistics background or knowledge is a plus

Some of the benefits we offer…

• Insurance: Day 1 benefits (health, dental, vision, 401(k) + employer match after 6 months and 500 hours of employment and company-paid life insurance; short and long-term disability; supplemental life insurance for yourself, spouse & child(ren); and multiple voluntary benefits
• Remote work option – we’re where you are!
• Flexible PTO (PT-Oh!)
• Flexible schedules
• Award-winning training program
• Connectivity stipend
• Competitive compensation as part of our total rewards package
• Opportunity for additional/bonus compensation through individual and company performance targets determined by the Company at its discretion
• (8) paid Holidays
• Paid parental leave
• Employee Assistance Program (EAP)

Why us?

• We live our Values in all we do
• Commitment to diversity, equity, and inclusion
• Focus on total wellbeing
• Employee Experience Team that provides perks in-office and virtually
• Relaxed culture and casual dress (t-shirts and flip-flops welcome!)

Learn more about Medical Solutions and what it’s like to be part of our team. Check out our Careers website, [please apply online]

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)